State Farm® Insurance Agent Amber Word
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lynn Proper
October 22, 2026
5
out of
5
rating by Lynn Proper
"There's nothing better then State Farm for me , tell me your negativity"
We responded:
"Lynn, thank you for the 5 stars! I'm happy to hear that you're so satisfied with State Farm. If there's anything else we can do for you, just let us know!"
Adan Morales
October 20, 2026
5
out of
5
rating by Adan Morales
"Tangela with Amber Word State Farm Agency. Had a excellent customer service, verry attentive, friendly. I higly recomend their service. Had my quote , contract & insurance cards really fast. Thank you"
We responded:
"Adan, thank you for taking the time to leave us a review! I'm glad to hear that Tangela provided you with excellent service and that you found the process quick and friendly. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
C T
October 10, 2026
1
out of
5
rating by C T
"I received a text from my agents office Thursday morning, asking if they could assist me with my claim, problem is I had not filed a claim. I called my agent to speak with Tangela, but she was not available, I explained the urgency of the matter and was advised she would call back. Never received a call back, I called Friday but it went to their VM.
My only choice was to call State Farm customer service which has taken up most of my Saturday. After 4 agents someone finally took the time to review my policy. There was in fact no claim on my account, somehow Amber Word State Farm sent me a text about a claim for a different person with my same name, but DOB, phone number, and address do not match the claim.
Easy mistake and I would have no issue if my agent took the time to respond to my phone calls. I pay $500 a month, and have never had an accident while with State Farm. The first time in a year and a half I call and received only silence. That is the problem I have."
We responded:
"Thank you for speaking with me by phone yesterday, C T. I’m sorry for the confusion and lack of communication from our office, and that we—and our Claims department—fell short of your expectations. I appreciate you taking the time to discuss your experience with me, and I apologize again.
Thank you,
Amber"
Linda Snyder
October 9, 2026
5
out of
5
rating by Linda Snyder
"Always great service with Amber. Even if we just stop in for just a question they are always ready to answer it or find a solution.
Amber and her staff (Tangela) will great you with a smile and listen with respect to your concerns. Number 1 in our book!"
We responded:
"Thank you, Linda! I'm really happy to hear that you appreciate the service you receive from our team. We always strive to be welcoming and attentive, whether you're stopping by with a quick question or need more in-depth assistance. Your kind words mean a lot to us. We're always here if you need anything else!"
James Brown
September 26, 2026
5
out of
5
rating by James Brown
"Tangela was our contact person. She got right to the point and gave us information. As the say she was the best of the best."
We responded:
"James, I'm glad to hear that Tangela was able to provide you with the information you needed efficiently. We appreciate your feedback and are happy to have you with us!"
Gary Burger
September 13, 2026
5
out of
5
rating by Gary Burger
"Have been working with Tangela for a few months now and she has been fantastic! No matter the problem, big or small, she has been persistent in resolving and communication has been superb! Wonderful Customer Experience!"
We responded:
"Thank you, Gary! I'm really happy to hear that Tangela has been providing you with such a fantastic experience. It's great to know that her persistence and communication have made a positive impact. We're here to help, so feel free to reach out if you need anything else!"
Brian Knappenburger
September 8, 2026
5
out of
5
rating by Brian Knappenburger
"Tangela Kenon did a wonderful job of not only giving me information whenbi requested it but keeping in contact. When it was time to purchase the policy we were able to do it all over the phone andbit was SEEMLESS. Kudos to Tangela and great hire Amber Word Insurance!!!"
We responded:
"Thank you, Brian, for taking the time to leave us a review! I'm glad to hear that Tangela provided you with the information you needed and made the process smooth and easy over the phone. We appreciate your kind words and are happy to have Tangela on our team. Let us know if we can help with anything else!"
Bob Szyd
September 3, 2026
5
out of
5
rating by Bob Szyd
"I have been an Amber Word customer for several years, including three moves (which included multiple quotes) and quick turnarounds. In all cases, the agency has been helpful, responsive and efficient. Most recently, I have been working with Tangela and it has been a pleasure."
We responded:
"Thank you, Bob! I'm happy to hear that you've had such a positive experience with our office over the years, especially during your moves. It's great to know that Tangela has been a pleasure to work with. We appreciate your continued support! Let us know if we can help with anything else."
Arianna Pletka
September 2, 2026
5
out of
5
rating by Arianna Pletka
"Tangela was absolutely amazing at helping me switch my insurance over to a new vehicle! Very nice and had amazing hospitality…. Thank you! :)"
We responded:
"Arianna, thank you for taking the time to leave us a review! I'm happy to hear that Tangela made your insurance switch a smooth experience. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
Walt Nied
August 27, 2026
5
out of
5
rating by Walt Nied
"Professional and provided information very timely"
We responded:
"We appreciate your feedback, Walt. I’m glad our office provided the information you needed without delay. Let us know if we can help with anything else!"
Tomas Rodriguez
August 12, 2026
5
out of
5
rating by Tomas Rodriguez
"Tangela Kenon provided me with excellent service. All of my questions were answered thoroughly. Tangela provided me with multiple options until we landed on something that met my needs. Amber Word has a friendly office environment. I would definitely recommend Amber Word State Farm."
We responded:
"Thank you, Tomas! I'm happy to hear that Tangela was able to assist you so well and that you felt comfortable in our office. We always aim to provide a welcoming environment and thorough service. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Barbara Higgins
July 29, 2026
5
out of
5
rating by Barbara Higgins
"Tangela give excellent service in answering my questions. I would highly recommend her and her agency."
We responded:
"Barbara, I'm happy to hear that Tangela provided excellent service and was able to answer your questions. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Anne Yak
July 6, 2026
5
out of
5
rating by Anne Yak
"Tangela Kenon warmly greeted us on arrival. She was professional, guided us on insurance choices. She is knowledgeable and trustworthy."
We responded:
"Hey, Anne! Thank you for taking the time to share your experience! We're so happy Tangela gave you a warm welcome, took the time to walk through your auto coverage choices, and provided clear, professional guidance. We truly appreciate your support, and you're welcome to call or stop by the office anytime you need us."
nathen grayye
June 23, 2026
5
out of
5
rating by nathen grayye
"Tangela was very professional and guided me to the perfect coverage for my circumstances. Thanks again!!"
We responded:
"Nathen, thank you for taking the time to leave us a review! I'm happy to hear that Tangela was able to guide you to the right coverage. We're here to help if you need anything else!"
Charlotte Christou
June 2, 2026
5
out of
5
rating by Charlotte Christou
"Her assistant, Tangela, processed my auto policy with great ease. I saved money transferring from Hartford for the same coverage."
We responded:
"Charlotte, thank you for taking the time to leave us a review! I'm happy to hear that Tangela made the process of transferring your auto policy smooth and that you were able to save money. We're glad to have you with us. Feel free to reach out if you need anything else!"
Marilyn LaPierre
April 17, 2026
5
out of
5
rating by Marilyn LaPierre
"Quick and professional service."
We responded:
"Thank you, Marilyn! I'm happy you found our service quick and professional. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Danielle Nathan
April 15, 2026
5
out of
5
rating by Danielle Nathan
"ever since switching over to state farm our company has been very happy. they’ve been great all around and we look forward to continuing our services with them.
sincerely,
Farrington Electric"
We responded:
"Thank you, Danielle, for sharing your experience! I'm so glad to hear that Farrington Electric is happy with our services. We look forward to continuing to support your insurance needs. Let us know if there's anything else we can assist with!"
Patty Lenfers
April 8, 2026
5
out of
5
rating by Patty Lenfers
"Staff was friendly and helpful"
We responded:
"Patty, Thank you for your 5-star rating and your kind remarks. It is our pleasure to serve you here at Amber Word State Farm."
Liz Thompson
March 24, 2026
5
out of
5
rating by Liz Thompson
"EXCELLENT service! Tangela was very attentive to detail concerning my auto insurance. You will not be disappointed with this State Farm office."
We responded:
"Thank you, Liz! I'm happy to hear that Tangela provided you with attentive service for your insurance needs. Your satisfaction is important to us, and we're grateful for your kind words. If you ever need anything else, feel free to reach out!"
meth chan
March 23, 2026
5
out of
5
rating by meth chan
"Melissa Swearingen was very kind, helpful and knowledgeable. Honestly the whole team there is always a 100/10 service :)"
We responded:
"Thank you, Meth Chan! I'm glad to know our team provided you with exceptional service. We aim to deliver the best experience possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, just let us know!"
Susan Reichle
March 11, 2026
5
out of
5
rating by Susan Reichle
"Tangela was a big help in me getting my car insurance for florida set up so I could get my plates and tag for car! I just moved down from ohio and needed to get it done!"
We responded:
"Hi Susan,
Thank you so much for sharing your experience! We’re glad Tangela was able to assist you with your car insurance so you could get everything set up with your plates and tags in Florida. We know moving can be a busy process, and we’re happy we could help make this part easier for you.
If you need anything else down the road, just let us know — we’re here to help!"
Davis Energy
March 6, 2026
5
out of
5
rating by Davis Energy
"Tangela was very helpful and took good care of us for our auto insurance needs!"
We responded:
"Thank you, Tangela is a great Agent. We appreciate your business at Amber Word State Farm."
Jeff Malec
March 4, 2026
5
out of
5
rating by Jeff Malec
"They were easy to work with, very attentive, and made it easy to switch. Shout out to Tangela, who helped me. She was very nice and personable."
We responded:
"Jeff, thank you for your kind words. Tangela is an amazing agent.
We appreciate your business and the opportunity to serve you."
Nicole Adkins
February 25, 2026
5
out of
5
rating by Nicole Adkins
"I’ve had a wonderful experience with Amber Word State Farm. Tammy is absolutely amazing, always friendly, knowledgeable, and quick to help with any questions or changes I need. She goes above and beyond to make everything easy and stress-free."
We responded:
"Nicole. Thank you for your kind words. I am so glad that we were able to help and go above and beyond to make everything easier. I appreciated your business."
Cj Stoothoff
February 20, 2026
5
out of
5
rating by Cj Stoothoff
"Melissa was so amazing, kind and helpful!! I was such a pleasure to do business with State Farm. And my rates are great!"
We responded:
"CJ, thank you for your kind comments. Melissa is an amazing Team Member."