State Farm® Insurance Agent Amber Word

"Lisa was wonderful. She spent a lot of time helping me get the best rate on my home and auto insurance .Thank you 😊"

"Tammy Q In this office is amazing she is working with billing to get everything in one bill. Now the billing review if i could leave one is a different star ⭐⭐. Tammy called me back and made sure everything else is good as well she's amazing."

"I've been with this company for over 5 years. And now all they can do to me is rip me off and lie to me told me they were gonna send me $15 that I get back never got that. Then they told me that my bill would be $58 and they sent me a bill for $89.00 So I would never go with these people ever again. They are terrible people and there they're rude. Has anyone changed your address and charged $25.00 from State Farm🤬😡"

"I worked with Bekki for my policy and it was an awesome experience! She showed me what coverages would work the best for me and at a very reasonable cost. If you’re in need of any type of insurance coverages look no further than Bekki at Amber Word State Farm agency."

"Bekky was amazing in helping us get all the paperwork we needed to close on our home. We had an underwriter for the mortgage company that was very difficult to work with. Bekky handled her and got the job done. We were able to close on time. Thank you Roslyn"

"First off i have to say , i have delt with a lot of other insurance companies with the business field i work in with heavy equipment , Saturday morning i started to call around for insurance for my ride, and I called your location and got Bekki on the phone for a quote for car insurance ,I got a good price and also bought a Hospital income policy . Bekki was very knowledgeable on her policy's and under standing the budget I'm trying to work with ."

"I recently visited Amber Word’s office to discuss life insurance and other policies with Amber and Bekki. Let me start by saying that as a 37-year-old child with a debit card who struggles with “adulting,” I was pleasantly surprised by how they simplified everything for me. By the time I left, I felt confident that I was making a good decision for my family. There was no pressure to make an immediate decision, and it was clear that Bekki and Amber had my family's best interests at heart, rather than just trying to make a sale. Bekki, thank you for all your help and for ensuring that anyone I refer to you will be well taken care of. I usually hesitate to give referrals, but I feel completely confident recommending you to my family and friends. Amber, you have a truly caring and talented employee in Bekki. Thank you both for a wonderful experience!"

"Lisa Simpson at Amber Word State Farm is the most dedicated representative I've ever had. She always works hard to make sure both my business and personal accounts have the best possible coverage for my individual needs. I highly recommend this office!"

"“Lisa Simpson deserves a standing ovation for her outstanding work. Even though I was content with my insurance, she convinced me that she could find a better option—and she certainly did! I will wholeheartedly recommend her to everyone. She’s an excellent employee who deserves a spa day as recognition for her efforts""

"Recently purchased a home. Bekki helped with all of my insurance needs. Highly recommend her and this agency for their professionalism."

"Best State Farm Agent in central Florida if I may say so myself. Visit Amber's team, you will not be disappointed!!"

"I was getting car insurance quotes because historically my rates go up every six months with a clean driving record. Cherie Lynn Canada was the rep that quoted me. I am not trying to boast but I have a lot of experience in sales and being mentored by the very best. I was blown away by her professionalism as a sales agent. She is genuine. Not pushy. Trying to do what is in your best interest. Her personality is amazing and you feel like you met a new friend immediately. I am not joking when I say I am way high maintenance when it comes to wanting the very best customer service and she met every need I had. I will not only, Lord willing, working with her but possibly purchase other insurances I wasn't even considering changing because...she is trust worthy. Thanks, State Farm. You got a good one!"

"I moved here from another state. My insurance was less than any other insurance quotes I received. Lisa and Amber were very friendly and helpful. I recommend calling them for a quote."

"The increase in auto insurance has be come a financial burden for sure, so when my sister put a bug-in-my-ear to call Amber Word State Farm, it was a good day. And, I'm so glad I did! Lisa Simpson treated me as though I were her only customer for the day, patiently answering all my questions and even offering helpful advice about parts of a policy I didn't even know to ask. Lisa's price quote was significantly lower than the insurance we were presently carrying, as well as another well-known name I had called. Thanks so much again, Lisa!!!"

"They’re very communicative and informative. Saved me a fortune."

"I had the pleasure of meeting and dealing with 2 very knowledgeable and professional staff. They took care of my insurance issues and gave me quotes on a new policy. Needless to say I walked out with a new policy. Thanks to Cherie and Lisa. I look forward to working with them for all my insurance needs. Thanks again!!"

"These ladies sure know their stuff! Very welcoming group. The receptionist was so accommodating. Cheri and Lisa were great getting us set up on home and car insurance. We are so happy we found them."

"Cherie Canada, thank you so much for your hard work. You have truly restore my faith in State farm. You gals rock! If it was not for Cherie I would not still be at State farm. Thanks Cherie for making a bad situation GREAT!"

"Lisa Simpson was very professional, knowledgable, and helpful regarding my policy questions and concerns. I could not have asked for a better representative. She made me feel heard and valued as a policy holder."

"Customer Svc. is poor"

"This office has a lot of discounts for young drivers. It was great to get my payments down. I locked my keys in my truck and was able to call the office and they helped me used my emergency road side service and my truck was unlocked within an hour! Thanks Lisa for your help."

"The staff is very pleasant, experienced and helpful. Today my visit with Cherie about the US Bank was very helpful. Cherie was knowledgeable and kind."

"Very helpful in getting my information correct. Very pleasant and professional."

"Update!!! My next bill is $181 Goodbye!!! YOU LOST MY BUSINESS!! Absolutely terrible customer service! Not only from the reps but from the 1800 number! Completely useless! At one point I received a phone call from a rep stating my insurance was going to go up $40.00/ month and when the lady was talking about it she was gloating about the rate. Well this is next month and my rate is still the same. Absolutely unprofessional on State Farms end!!!!! I received a quote for towing services on 4-8-23 for $180.00 now on 4-11-23 the quote changed to $225!!!! Complete trash!!!"

"I had a fabulous experience with this insurance agency. I have a history of struggling to understand what I am purchasing/paying for per month. Lisa made the experience smooth and fully explained every aspect. I appreciate this so much! Thank you Lisa!"