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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keesha Crayton

January 3, 2025

5  out of  5
rating by Keesha Crayton
"Tangela Kenon provided me with all stars of service. Excellent"
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Joe Bracciale

December 18, 2024

5  out of  5
rating by Joe Bracciale
"Wonderful staff, everyone is very knowledgeable. Lisa took the time to dive into our commercial and personal policies to see where improvements could be made and money could be saved. She is a pleasure to work with :)"
We responded:
"Joe thank you for your kind words. Lisa is a great Team member that cares for our customers. I am so glad that we can serve your personal and business Insurance needs. We truly appreciate your business and enjoy serving you and your family at Amber Word State Farm."
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Ann reynolds

December 12, 2024

5  out of  5
rating by Ann reynolds
"Tangela did a fantastic job getting us set up with insurance for our new motor home. She was professional and very thorough!!"
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Tangela provided you with fantastic service. We appreciate your support and hope to serve you again soon! If there's anything else we can assist you with, please don't hesitate to let us know. We are here to serve you at Amber Word State Farm."
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Paulette Presutto

December 12, 2024

5  out of  5
rating by Paulette Presutto
"I had the experience of dealing with Tangela when I first called. I was trying to find ways to lower my premium. Tangela was pleasant, knowledgeable and helpful. She sent me a quote the same day as promised. I want to emphasize that she knows her job and was able to answer all my questions."
We responded:
"Thank you so much for your kind words and the 5-star review! I am thrilled to hear that Tangela provided you with fantastic service, and a quick and efficient quote. We appreciate your support and hope to serve you again soon here at Amber Word State Farm."
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Zane Balmer

December 12, 2024

5  out of  5
rating by Zane Balmer
"I’ve been really pleased with State Farm since switching from another insurance company. Lisa Simpson is very responsive and helpful!"
We responded:
"Thank you so much for your glowing 5-star review! We're delighted to hear that you were pleased with Lisa's service and found her to be very responsive and helpful. Your kind words mean a lot to me and to Lisa. We look forward to serving you again in the future! If there's anything else we can assist you with, please don't hesitate to reach out."
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Juan Diaz

December 9, 2024

5  out of  5
rating by Juan Diaz
"I have enjoyed one of the best experiences, as one can have with an insurance company, and this is due to Tammy. Her expertise and professionalism provided me with outstanding services and products. State Farm is fortunate to have her! Thank you Tammy!"
We responded:
"Juan, Thank you for your kind words. I am very fortunate to have Tammy as a Team Member, and I am so glad that she was able to help you. It is a pleasure to serve you and thank you for entrusting us with your insurance needs and protection."
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Home & Garden Treasures

December 9, 2024

5  out of  5
rating by Home & Garden Treasures
"Tammy is always very helpful. It is a pleasure to work with her, she has been extremely knowledgable and helpful on several questions and concerns, always providing good information. thank you Tammy!"
We responded:
"Home & Garden Treasures. It is our pleasure to serve you and your business. Tammy is a great Team member, and I am glad that she was able to answer all of your questions knowledgeably. Thank you for trusting us with your insurance needs."
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Fawn Knight

December 8, 2024

5  out of  5
rating by Fawn Knight
"Tammy was extremely personable & actually made the experience fun. She was extremely knowledgeable & explained everything in a way that was easy to understand, not something I have experienced from any insurance company ever. I also ended up saving hundreds of dollars a year so Tammy & State Farm for the win! Thank you!"
We responded:
"Fawn thank you for your kind comments. I am so glad that we exceeded the normal expectations of Insurance for you. Our Goal here at Amber Word State Farm is to go above and beyond for you. Tammy is an Awesome Team member."
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Daniel B

December 7, 2024

5  out of  5
rating by Daniel B
"Tammy helped me with an insurance policy for my business. She was very knowledgeable and responsive to all my questions. I highly recommend this agency for all your insurance needs."
We responded:
"Daniel, Thank you for your kind words. Tammy is a Great Team Member, and I am so glad that she went above and beyond for you. We are so happy to help you and thank you for entrusting all of your insurance needs with Amber Word State Farm."
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Chris Vizzi

December 7, 2024

5  out of  5
rating by Chris Vizzi
"Tammy was great to work with! She was very knowledgeable in the quoted coverage. Would definitely recommend to everyone!"
We responded:
"Chris, Thank you for your 5 Star Review. Tammy is Great! Our Goal is to make sure that we educate everyone on their individual coverage and what it provides for them. At Amber Word State Farm we want to make sure you have the coverage that you need. Thank you for your business."
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Jason Francis

December 7, 2024

4  out of  5
rating by Jason Francis
"Tammy has become my go to person when it comes to best customer service. She is very kind and professional."
We responded:
"Jason, thank you for your kind words. Tammy is exceptional. it is our goal at Amber Word State Farm to go above and beyond for you."
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Cindy Zontek

December 6, 2024

5  out of  5
rating by Cindy Zontek
"Lisa Simpson was fantastic to work with , she took her time, understood my needs and saved me over $600.00 on my existing insurance. She is top notch, my brother recommended her to me and I’m recommending her to my mother."
We responded:
"Cindy, thank you for your kind words and 5-star rating. Lisa is an Awesome Team Member. I am so glad that she was able to get the coverage you needed along with savings. thank you for your business and welcome to the Amber Word State Farm Family."
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Sam Whilden

December 6, 2024

5  out of  5
rating by Sam Whilden
"Lisa Simpson has been a wonderful help with our car insurance!! Thank you!"
We responded:
"Sam, Thank you for the great review. I am so glad that Lisa has been such a help to you. It is our pleasure to serve you. Thank you for your business."
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Nicole

November 13, 2024

5  out of  5
rating by Nicole
"Lisa was wonderful. She spent a lot of time helping me get the best rate on my home and auto insurance .Thank you 😊"
We responded:
"Nicole thank you for your kind words. I am so glad that Lisa was able to get you the best rate. I appreciate your business and the opportunity to work with you."
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Melissa Morgan

November 7, 2024

5  out of  5
rating by Melissa Morgan
"Tammy Q In this office is amazing she is working with billing to get everything in one bill. Now the billing review if i could leave one is a different star ⭐⭐. Tammy called me back and made sure everything else is good as well she's amazing."
We responded:
"Melissa, thank you for your Kind words. Tammy Q is an amazing Team member. I appreciate your business and the opportunity to work with you."
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Nancy Mead

September 5, 2024

1  out of  5
rating by Nancy Mead
"I've been with this company for over 5 years. And now all they can do to me is rip me off and lie to me told me they were gonna send me $15 that I get back never got that. Then they told me that my bill would be $58 and they sent me a bill for $89.00 So I would never go with these people ever again. They are terrible people and there they're rude. Has anyone changed your address and charged $25.00 from State Farm🤬😡"
We responded:
"Nancy I am so sorry to hear that you are disappointed with our service. We did work with you on your billing and your increase was not due to the address change. If you would like to speak further regarding these issues, I would be happy to speak with you. Again, so sorry for any frustration this has caused you. "
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Steven Parks

August 1, 2024

5  out of  5
rating by Steven Parks
"I worked with Bekki for my policy and it was an awesome experience! She showed me what coverages would work the best for me and at a very reasonable cost. If you’re in need of any type of insurance coverages look no further than Bekki at Amber Word State Farm agency."
We responded:
"Steven thank you for your kind words about Bekki. She is a great team member! Thank you for the opportunity to work with you."
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Roslyn Terhaar

July 30, 2024

5  out of  5
rating by Roslyn Terhaar
"Bekky was amazing in helping us get all the paperwork we needed to close on our home. We had an underwriter for the mortgage company that was very difficult to work with. Bekky handled her and got the job done. We were able to close on time. Thank you Roslyn"
We responded:
"Rosly thank you for your kind words regarding Bekki. She always works hard to get things done for our customers. I am glad that she was able to bridge the gap between the mortgage company and us. Thank you for being a part of our State Farm Family."
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Daniel Oglesby

July 29, 2024

5  out of  5
rating by Daniel Oglesby
"First off i have to say , i have delt with a lot of other insurance companies with the business field i work in with heavy equipment , Saturday morning i started to call around for insurance for my ride, and I called your location and got Bekki on the phone for a quote for car insurance ,I got a good price and also bought a Hospital income policy . Bekki was very knowledgeable on her policy's and under standing the budget I'm trying to work with ."
We responded:
"Daniel I am so glad that Bekki was able to help you with your needs and that you got great coverage for your Budget. Bekki works hard to make sure that our customers are satisfied. Thank you for joining our State Farm Family. Amber Word"
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zach wright

July 29, 2024

5  out of  5
rating by zach wright
"I recently visited Amber Word’s office to discuss life insurance and other policies with Amber and Bekki. Let me start by saying that as a 37-year-old child with a debit card who struggles with “adulting,” I was pleasantly surprised by how they simplified everything for me. By the time I left, I felt confident that I was making a good decision for my family. There was no pressure to make an immediate decision, and it was clear that Bekki and Amber had my family's best interests at heart, rather than just trying to make a sale. Bekki, thank you for all your help and for ensuring that anyone I refer to you will be well taken care of. I usually hesitate to give referrals, but I feel completely confident recommending you to my family and friends. Amber, you have a truly caring and talented employee in Bekki. Thank you both for a wonderful experience!"
We responded:
"Zach thank you for your Kind words. Bekki and I are here to serve our customers and their individual needs. I am so thankful for your trust in us to send us referrals. We are so glad to have you as a part of our State Farm Family."
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Diane Long

July 17, 2024

5  out of  5
rating by Diane Long
"Lisa Simpson at Amber Word State Farm is the most dedicated representative I've ever had. She always works hard to make sure both my business and personal accounts have the best possible coverage for my individual needs. I highly recommend this office!"
We responded:
"Diane thank you for your kind comments regarding Lisa. Lisa is a Great Agent and Asset to the Team. She is very passionate about helping you and our other customers. Thank you for all allowing us to serve you."
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Mary Scott

July 16, 2024

5  out of  5
rating by Mary Scott
"“Lisa Simpson deserves a standing ovation for her outstanding work. Even though I was content with my insurance, she convinced me that she could find a better option—and she certainly did! I will wholeheartedly recommend her to everyone. She’s an excellent employee who deserves a spa day as recognition for her efforts""
We responded:
"mary, Thank you for your kind comments. I am so proud of Lisa. She is a Great Agent. I will make sure she is recognized. Thank you for the opportunity to serve you and protect your assets. Amber"
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Marybeth

February 23, 2024

5  out of  5
rating by Marybeth
"Recently purchased a home. Bekki helped with all of my insurance needs. Highly recommend her and this agency for their professionalism."
We responded:
"Marybeth, thank you so much for your kind remarks. Bekki is Awesome. Welcome to our State Farm Family. We look forward to serving you for years to come. Amber"
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Jeff Word

December 30, 2023

5  out of  5
rating by Jeff Word
"Best State Farm Agent in central Florida if I may say so myself. Visit Amber's team, you will not be disappointed!!"
We responded:
"thank you."
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Nathan Burgman

November 20, 2023

5  out of  5
rating by Nathan Burgman
"I was getting car insurance quotes because historically my rates go up every six months with a clean driving record. Cherie Lynn Canada was the rep that quoted me. I am not trying to boast but I have a lot of experience in sales and being mentored by the very best. I was blown away by her professionalism as a sales agent. She is genuine. Not pushy. Trying to do what is in your best interest. Her personality is amazing and you feel like you met a new friend immediately. I am not joking when I say I am way high maintenance when it comes to wanting the very best customer service and she met every need I had. I will not only, Lord willing, working with her but possibly purchase other insurances I wasn't even considering changing because...she is trust worthy. Thanks, State Farm. You got a good one!"
We responded:
"Nathan thank you so much for your kind comments. We look forward to serving you for years to come."